
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Case Study
Integrating Talent Management to Build Digital Capabilities
-
Case Study
Leading Digital Transformation with Data and Process: Soluciones Verticales Case Study
-
Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
-
Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
-
Case Study
How a Large Software Company Engages Employees in Communities
-
Case Study
Preparing for the Next Level of Financial Planning and Analysis: Building Materials Manufacturer Case Study
-
Case Study
Integrating KM into the Flow of Customer Support at Shopify
-
Case Study
Developing a Knowledge Sharing Culture at Consolidated Contractors Company
-
Case Study
Employee Development Best Practices: SAS Institute
-
Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
-
Case Study
Knowledge Mapping in Action: Bechtel
-
Case Study
Knowledge Management at Fluor
-
Case Study
Knowledge Management at MWH Global
-
Case Study
Next-generation Communities of Practice: WSP Global Case Study
-
Case Study
Knowledge Management at Consolidated Contractors Co.
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration