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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Case Study
Leading Digital Transformation with Data and Process: Soluciones Verticales Case Study
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
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Case Study
How a Large Software Company Engages Employees in Communities
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Building Materials Manufacturer Case Study
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Case Study
Integrating KM into the Flow of Customer Support at Shopify
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Case Study
Developing a Knowledge Sharing Culture at Consolidated Contractors Company
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Case Study
Employee Development Best Practices: SAS Institute
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Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Case Study
Knowledge Management at Fluor
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Case Study
Knowledge Management at MWH Global
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Case Study
Next-generation Communities of Practice: WSP Global Case Study
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
