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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading and Leveraging Process At Pacific Northwest National Laboratory
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Case Study
Transformation in Order-to-Cash at Chevron Lubricants
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Case Study
Transformation in Order-to-Cash at Ecolab Indonesia
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Case Study
Transforming Talent Acquisition at BASF
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Case Study
Understanding General Accounting Benchmarks and Leading Practices: Solvay Case Study
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
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Case Study
How a Large Software Company Engages Employees in Communities
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Case Study
Building a Strong Business Partnering Culture for FP&A: SME Insights from Bayer Crop Science
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Case Study
Integrating KM into the Flow of Customer Support at Shopify
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Case Study
Employee Development Best Practices: SAS Institute
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Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Knowledge Management at Nalco
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
