
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Case Study
Knowledge Mapping in Action: The Goodyear Tire & Rubber Company
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Case Study
Breaking Down Operational Silos for Performance Excellence: Park Place Dealerships Case Study
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Case Study
Managing Project Knowledge at Volvo Group Trucks
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Case Study
Analytics Case-in-point: Moving Beyond Benchmarks for Improved Performance
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Case Study
Getting Started with Predictive Workforce Analytics: Interview with Johnson Controls
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration