Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Chillicothe Municipal Utilities is a community-owned organization that provides electricity, water, wastewater collection, and refuse collection for the city of Chillicothe,…
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This blinded, retrospective case study shares the story of a grassroots effort―the Finance in the Business program, a knowledge sharing program by finance for finance―to…
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Recently, APQC interviewed Carmen Lim, the order to cash global process adviser for Chevron Lubricants’ U.S. operations and product owner for Chevron Lubricants’ Agile team,…
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Case Study|
Transformation in Order-to-Cash at Ecolab Indonesia
Ecolab, a global provider of water, hygiene, and infection prevention solutions and services, is in the process of centralizing and standardizing key processes in order to…
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Case Study|
Transforming Credit-to-Cash at Cargill
Cargill Inc. is the largest privately-held company in the United States by revenue ($114.7 billion in 2018) and has approximately 166,000 employees working in 70 countries…
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This case study explores how BDP International implemented a global finance transformation to eliminate waste, standardize processes, improve reporting, and scale through…
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This case study discusses how Solvay took a systematic approach to centralize all closing activities into shared services centers; the structure, roles, and governance for…
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Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study
This case study gives a profile and overview of FP&A activities at Royal Dutch Shell. Drawing from an interview with David Gold, VP for planning, appraisal, and reporting for…
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Case Study|
Building a Strong Business Partnering Culture for FP&A: SME Insights from Bayer Crop Science
In January of 2019, APQC spoke with Geetanjali Tandon, digital and transformational finance lead at Bayer Crop Science, about the increasing importance of financial…