Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Best Practices for Establishing a Project Management Office
A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Reports & White Papers|
COVID-19 Organizational Survival Guide
Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…
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Case Study|
Engaging Employees in Process Work at CF Industries
Engaging employees in process work is never easy. CF Industries recognized this fact during a migration from SAP to a cloud-based enterprise resource planning (ERP) tool…
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To combat operational silos limiting process improvement efforts, Vanguard developed a structured approach to engage the business in value stream mapping, which allowed it to…
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This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
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Reports & White Papers|
Leading Effective Change: The Roles of Leaders in Change Management
As the pace and scale of organizational change continues to grow, so does the need for formal change management. Organizations have made significant investments in change…
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Reports & White Papers|
Upping Your Change Engagement Game
At its core change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set of…