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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading and Leveraging Process At Pacific Northwest National Laboratory
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Case Study
Excellence in Knowledge Management at PTT Exploration and Production
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Case Study
Transformation in Order-to-Cash at Chevron Lubricants
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Case Study
Excellence in Knowledge Management at Shell
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Case Study
Excellence in Knowledge Management at Schlumberger
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study
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Process Classification Framework
APQC Process Classification Framework (PCF) - Upstream Petroleum- PDF Version 7.2.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Downstream Petroleum- PDF Version 7.2.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Upstream Petroleum- Excel Version 7.2.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Downstream Petroleum- Excel Version 7.2.1
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Knowledge Mapping in Action: Transpetro
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Case Study
Knowledge Management at Schlumberger
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
