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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Driving Collaboration and Value Through End-to-End Processes (Slides)
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Presentation Slides
Process Deployment: The Tripod's Second Leg
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Presentation Slides
Using Process to Support Growth Initiatives
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Presentation Slides
Identifying, Designing, and Applying End-to-End Processes (Slides)
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Case Study
Process Thinking and Shared Services at the University of North Texas System
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Presentation Slides
Enhancing Logistics Operations (Slides)
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Case Study
Using the PCF to Standardize Processes-Syngenta Case Study
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Case Study
Creating a Process Framework at Transfield Services
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Presentation Slides
How NextEra Energy's Operational Model System Improved Content Management
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Presentation Slides
Global Process Ownership in Shared Services - Nine Steps to Best Practice (Slides)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
