Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Breaking Down Operational Silos: Part II
Operational excellence can be defined as the ability to meet—or ideally, exceed—the targets and metrics set by senior management every year. This requires organizations to…
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Case Study|
Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
This case study looks at how Hewlett Packard Enterprise consolidated several support functions (e.g., planning, quality, performance management, data management, and customer…
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Presentation Slides|
Breaking Down Operational Silos at Park Place Lexus
In many organizations, employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
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Historically Syngenta, is a global agriculture company, was characterized by two distinct business lines, which included separate support functions, payrolls, and processes…
