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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Presentation Slides
KM Met Adult Learning: A Love Story (Slides)
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Case Study
Building KM Buy-in Across Air Traffic Navigation Services
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Presentation Slides
Sharing Knowledge Across the Supply Chain (Slides)
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Presentation Slides
Shepley Bulfinch’s Experiments in Tacit Knowledge Transfer (Slides)
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Presentation Slides
How to Identify Critical Knowledge: KM Essentials (Slides)
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Presentation Slides
Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey (Slides)
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Presentation Slides
Knowledge Mapping in Action (Slides)
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Presentation Slides
Developing and Capturing Deep Smarts (Slides)
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Case Study
Integrating Process and Knowledge Management to Improve Performance: Amgen Case Study
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Knowledge Mapping in Action: Transpetro
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Case Study
Knowledge Mapping in Action: Trianz
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Case Study
Knowledge Mapping in Action: The Goodyear Tire & Rubber Company
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Presentation Slides
Successfully Managing Project Knowledge (Slides)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
