
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Knowledge Transfer at Arup
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Presentation Slides
How to Transfer Knowledge: KM Essentials
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Presentation Slides
KM Met Adult Learning: A Love Story
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Case Study
Building KM Buy-in Across Air Traffic Navigation Services
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Presentation Slides
Sharing Knowledge Across the Supply Chain
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Presentation Slides
Shepley Bulfinch’s Experiments in Tacit Knowledge Transfer
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Presentation Slides
How to Identify Critical Knowledge: KM Essentials
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Presentation Slides
Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey
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Presentation Slides
Knowledge Mapping in Action
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Presentation Slides
Developing and Capturing Deep Smarts
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Case Study
Integrating Process and Knowledge Management to Improve Performance: Amgen Case Study
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Knowledge Mapping in Action: Transpetro
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration