Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Key Insights for Digital Transformation Success
Digital transformation is not a one-and-done acquisition of new technology. Its focus is on building the strategies and skillsets that enable an organization to continuously…
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Presentation Slides|
The 6 Data Challenges Inhibiting Excellence and Agility in Finance
We are bombarded by reports, analyses and surveys that tell us that “data is the new oil” and that “data driven decision making” is the future of the digital business, and…
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This case study explores how one organization built a top-down and bottom-up improvement process that uses meta data and integrated systems to automate the submission and…
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Cargill is one of the largest privately held corporations in the U.S. and a trusted partner for food, agriculture, financial, and industrial customers in more than 125…
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Presentation Slides|
TRaVIS - Documentation Management for Small Businesses
As a startup company, Advanced Industrial Machine Solutions needed to manage its documents but had little time to design a document management system. In this session,…
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After numerous mergers and acquisitions, the Dentsu Aegis Network UK found it had multiple processes, for the Media line of business, that lacked consistency across the…
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Presentation Slides|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
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This case study explores how TechnipFMC created a federated governance structure for digital transformation with a central digital team, an executive steering committee, and…
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A manufacturing organization wanted to move to a more innovative and collaborative operating model, but its complex data environment made it a challenge to gain a holistic…
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Presentation Slides|
Seven Truths About the Current State of Digital Transformation
In this APQC webinar sponsored by Esker, Marisa Brown (APQC's senior principal research lead for supply chain management) shares trends and results from APQC’s digital…
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Presentation Slides|
Data and You: Finding, Collecting & Organizing a Life
There is no denying that people are becoming more and more connected in today’s digital world. In this interactive workshop, technology leader and entrepreneur Chris Dancy…
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Presentation Slides|
Content and Collaboration in the Cloud: Community Call Slides
The move to digital platforms like Microsoft Office 365 and Google G-Suite is currently affecting half of KM programs, with more taking the leap every month. In this webinar,…
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…