Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides|
Digital and Its Role in Process Webinar
Understanding how digital tools and technologies impact process and performance management (PPM) and the organizations they support is crucial to enable our members to be…
-
YOKE Industrial faced a number of challenges that served as the impetus for a digital transformation effort including a labor shortage, the need for better knowledge…
-
Presentation Slides|
Key Insights for Digital Transformation Success
Digital transformation is not a one-and-done acquisition of new technology. Its focus is on building the strategies and skillsets that enable an organization to continuously…
-
After numerous mergers and acquisitions, the Dentsu Aegis Network UK found it had multiple processes, for the Media line of business, that lacked consistency across the…
-
APQC met with Dianna Langley, Head of Digital Workplace at Oxfam International, to learn how Oxfam improved efficiency, standardization, and collaboration through an…
-
This case study explores how TechnipFMC created a federated governance structure for digital transformation with a central digital team, an executive steering committee, and…
-
In August of 2019, APQC spoke with Stonnington’s Raj Subramaniam about the local government’s digital transformation efforts. New compliance requirements, process…
-
Presentation Slides|
Enabling Technology for Digital Transformation and Streamlined Processes
Today’s organizations contend with a distributed workforce, inefficient processes, increased competition, and customer demand, which are all key drivers of digital…
-
Presentation Slides|
Simulation for Process Improvement
Simulation modeling provides a risk-free, cost efficient mean of examining the operation of complex processes and test improvement ideas before they are implemented. During a…
-
Presentation Slides|
Digital Process Transformation: A Value-Driven Approach
When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well…
-
Presentation Slides|
Digital Divide - And What To Do About It
TechnipFMC’s Digital Services & Innovation group supports the organization through the rapid development of digital solutions to support customers and back-end operations. At…
-
GE needed to transform and accelerate digital capabilities across its businesses. However, a lack of governance and communication around digital created misalignment and…
-
Presentation Slides|
Planning Your Digital Transformation Journey
In this APQC webinar, Rand Group’s Kevin DePree describes the steps necessary to plan a successful digital transformation journey. This is a copy of the presentation slide…
-
This case study explores how BDP International implemented a global finance transformation to eliminate waste, standardize processes, improve reporting, and scale through…
-
Case Study|
Integrating Digital Transformation Into the Flow of Work: Corporación Multi Inversiones Case Study
This case study explores how Corporación Multi Inversiones (CMI) positioned digital transformation as an enabler of ongoing projects and corporate restructuring. In this case…