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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Building The Future With Automation At École Hôtelière De Lausanne
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Presentation Slides
Evaluate and Procure Curricular Resources in St. Louis School
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Presentation Slides
Sample Capability Models, Process Flows, and a Capability Profile for Broward County Public Schools
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Case Study
From Taxonomy to Process Improvements: University of North Texas System Administration Case Study
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Presentation Slides
Cypress-Fairbanks ISD: Taking the Service Request Process from Good to Great
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Presentation Slides
Orange County Public Schools: Personalized Learning—Where We Were Then and Where We are Now (Slides)
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Case Study
Orange County Public Schools: Personalized Learning—Where We Were Then and Where We are Now
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Presentation Slides
Fulton County Schools: Artifacts for Competency-based Learning and Assessments for Competency
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Case Study
Cypress-Fairbanks ISD: Our Journey from Good to Great
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Case Study
Process Thinking and Shared Services at the University of North Texas System
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Case Study
The University of Texas MD Anderson Cancer Center - Technical Mentoring Case Study
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Case Study
Creating a Process Framework at Transfield Services
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
