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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading and Leveraging Process At Pacific Northwest National Laboratory
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Case Study
Excellence in Knowledge Management at PTT Exploration and Production
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Case Study
Transformation in Order-to-Cash at Chevron Lubricants
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Presentation Slides
Managing Project Knowledge Through a Lessons Learned Process
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Presentation Slides
Developing Personal Knowledge Management Skills
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Case Study
Excellence in Knowledge Management at Shell
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Digital Divide - And What To Do About It
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Case Study
Excellence in Knowledge Management at Schlumberger
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study
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Presentation Slides
KM Reinvention: Faster, Tougher, Smarter
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Presentation Slides
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
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Presentation Slides
Integrating Enterprise Social Tools and Communities of Practice
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Presentation Slides
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
