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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Simplify Process Management to Amplify Success
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Webinars & Videos
Simplify Process Management to Amplify Success
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Case Study
Finance Talent Development: Global Energy Company Case Study
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Presentation Slides
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
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Presentation Slides
Digital Process Transformation: A Value-Driven Approach
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Case Study
Transforming the Employee Experience at IBM
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Webinars & Videos
Transforming the Employee Experience at IBM
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Presentation Slides
Transforming the Employee Experience at IBM
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Presentation Slides
Tune up Your Training Process Using Benchmarks and Best Practices
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Webinars & Videos
Tune up Your Training Process Using Benchmarks and Best Practices
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Case Study
Employee Development Best Practices: SAS Institute
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Case Study
Employee Development Best Practices: Schneider Electric SE
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Case Study
Employee Development Best Practices: BAE Systems, Inc.
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Case Study
Knowledge Management at BAE Systems Inc.
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Presentation Slides
Making Collaboration and Knowledge-Sharing Work Without a Formal KM Program
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
