Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study|
Defense Finance and Accounting Service: Finance Talent Management in a Government Agency
The Defense Finance and Accounting Service (DFAS) is an agency of the United States Department of Defense (DOD) with headquarters in Indianapolis, Indiana. DFAS is…
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MSI Reproductive Choices (MSI) is an international nongovernmental organization (INGO) that provides reproductive healthcare including contraception, safe abortion services,…
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The North Dakota Department of Transportation (NDDOT) oversees a transportation system that includes about 8,518 miles of roadway and 4,858 bridges for the State of North…
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Alberta Blue Cross provides health benefits to more than 1.8 million Albertans through group, government, and individual insurance plans. Alberta Blue Cross is consistently…
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On this podcast, APQC’s Andrea Stroud talks with Neeraj Tandon, principal at Moksha Data and cofounder of Code Park, about how to grow data science and digital skills in…
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Podcasts|
How to be a Great Data Analytics Mentor
On this podcast, APQC’s Mercy Harper and Andrea Stroud talk about the skills, mindset, and resources you need to learn and mentor others in data analytics.
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On this podcast, Mercy Harper talks with Cate Steane, founder and owner of Make it Happen Preparedness Services, about navigating ever-changing COVID-19 guidance, building…
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Podcasts|
How Do You Conduct a Check-In Meeting?
On this podcast, APQC’s Mercy Harper and Ashley White discuss do’s and don’ts for effective manager/employee check-in meetings. For a limited time, APQC is offering free…
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This blinded, retrospective case study shares the story of a grassroots effort―the Finance in the Business program, a knowledge sharing program by finance for finance―to…
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lululemon is undergoing a multi-year procurement transformation that includes how to identify, secure, and develop talent to support the end-to-end procurement process. The…
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Case Study|
Training and Developing Finance Talent at Verizon
In March of 2019, Dawn M. Sieh, Ph.D., finance talent development manager at Verizon, participated as a guest speaker on APQC's financial management webinar in which she…