Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Podcasts|
5 Essential Truths to Become a KM Powerhouse
In this podcast, Brittnee Dixon, research manager at APQC, and Cindy Hubert, the executive director of client services at APQC, discuss five truths that can help you achieve…
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Case Study|
Excellence in Knowledge Management at Shell
Royal Dutch Shell is a global oil and gas company and one of the largest companies in the world. In 2019, Shell earned APQC’s Excellence in Knowledge Management Award in…