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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading and Leveraging Process At Pacific Northwest National Laboratory
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Case Study
Excellence in Knowledge Management at PTT Exploration and Production
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Case Study
Transformation in Order-to-Cash at Chevron Lubricants
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Case Study
Excellence in Knowledge Management at Shell
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Case Study
Excellence in Knowledge Management at Schlumberger
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Knowledge Mapping in Action: Transpetro
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Case Study
Knowledge Management at Schlumberger
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Case Study
Knowledge Management at Royal Dutch Shell
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Case Study
Next-generation Communities of Practice: Schlumberger LTD. Case Study
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Case Study
Building a Mature Knowledge Management Program at Shell
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Podcasts
Workforce Planning Gets an Upgrade
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Case Study
Strategic Workforce Planning at Phillips 66
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
