
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Case Study
Building The Future With Automation At École Hôtelière De Lausanne
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Case Study
Setting Up a Robotic Process Automation Program: Arla Foods Case Study
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Case Study
From Taxonomy to Process Improvements: University of North Texas System Administration Case Study
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Case Study
Cypress-Fairbanks ISD: Our Journey from Good to Great
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Case Study
Process Thinking and Shared Services at the University of North Texas System
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes