Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Relating Integration of Frameworks and Certification Standards with Process Maturity and Intent
APQC recently conducted a survey to understand how organizations leverage its Process Classification Framework® (PCF) and identify how they can overcome some of the…
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Reports & White Papers|
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
Integrating or aligning quality audits with internal process management, organizations are able to improve the ease of their external audits and reduce redundant or…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in the professional…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Manufacturing versus Services Organizations Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
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Data and Measures|
2016 Process and Performance Management Priorities and Challenges: Manufacturing vs. Services Organizations Summary
In December of 2015, APQC surveyed over 200 process and performance management practitioners to understand their common challenges and priorities for 2016. This summary…
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Data and Measures|
2016 Process and Performance Management Priorities and Challenges: Survey Summary
In December of 2015, APQC surveyed over 200 process and performance management practitioners to understand their common challenges and priorities for 2016. This summary…
