Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The United States Central Command earned APQC’s 2022 Excellence in KM recognition in honor of achieving Level 4 maturity on APQC’s KM Capability Assessment Tool at the…
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In 2022 APQC spoke with Tony Wilson, knowledge management officer; Russ Rutan, deputy knowledge management officer; Julio Alvarez, knowledge management program team lead …
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The U.S. Navy Carrier Team One earned APQC’s 2022 Excellence in KM Award in honor of achieving Level 3 maturity on APQC’s KM Capability Assessment Tool at the enterprise…
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The U.S. Navy Carrier Team One designs, champions, and improves operational processes for U.S. Navy aircraft carrier maintenance. Established in 1997, Carrier Team One…
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Infographics|
What Makes Dubai Municipality Excellent at KM?
Dubai Municipality earned APQC's Excellence in KM recognition in honor of achieving Level 5 on APQC's KM Capability Assessment Tool at the enterprise level. This infographic…
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NATO Communications and Information Agency earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the…
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What Makes MITRE Excellent at KM?
MITRE earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 5 on APQC’s KM Capability Assessment at the enterprise level. This infographic…
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Case Study|
Excellence in Knowledge Management at MITRE
The nonprofit MITRE Corporation operates seven federally funded research and development centers that provide its U.S. government sponsors with systems engineering, R&D, and…
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The North Atlantic Treaty Organization (NATO) is an international political and military alliance of 30 nations. The NATO Communications and Information Agency (NCI Agency)…
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The United States Central Command (USCENTCOM) earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at…
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The United States Central Command (USCENTCOM) is one of 11 unified combatant commands of the U.S. Department of Defense (DoD). APQC spoke with Tony Wilson, knowledge…
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The U.S. Army Engineer Research and Development Center (ERDC) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 5 on APQC’s KM Capability Assessment at…
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
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Infographics|
What Makes BUPA Excellent at KM?
Bupa Australia earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the business-unit level. This infographic…
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Case Study|
Excellence in Knowledge Management at Bupa
Bupa Australia earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s Knowledge Management Capability Assessment at the business-unit level. This…