Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The U.S. Navy Carrier Team One earned APQC’s 2022 Excellence in KM Award in honor of achieving Level 3 maturity on APQC’s KM Capability Assessment Tool at the enterprise…
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In 2022 APQC spoke with Tony Wilson, knowledge management officer; Russ Rutan, deputy knowledge management officer; Julio Alvarez, knowledge management program team lead …
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The United States Central Command earned APQC’s 2022 Excellence in KM recognition in honor of achieving Level 4 maturity on APQC’s KM Capability Assessment Tool at the…
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Presentation Slides|
2022 Excellence in Knowledge Management “Ask Me Anything”
No matter where you are in your knowledge management journey, you have questions about how to level up and take advantage of innovative ideas, techniques, and technologies…
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The U.S. Navy Carrier Team One designs, champions, and improves operational processes for U.S. Navy aircraft carrier maintenance. Established in 1997, Carrier Team One…
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Infographics|
What Makes Dubai Municipality Excellent at KM?
Dubai Municipality earned APQC's Excellence in KM recognition in honor of achieving Level 5 on APQC's KM Capability Assessment Tool at the enterprise level. This infographic…
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Infographics|
What Makes Prudential Financial Excellent at KM?
Prudential Financial earned APQC's 2021 Excellence in KM recognition in honor of achieving Level 5 on APQC's KM Capability Assessment Tool at the business entity level. This…
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NATO Communications and Information Agency earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the…
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Capital Group-American Funds Service Group earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the…
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Capital Group is an American financial services company. It offers a range of products focused on active management including more than 40 mutual funds as well as separately…
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Infographics|
What Makes MITRE Excellent at KM?
MITRE earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 5 on APQC’s KM Capability Assessment at the enterprise level. This infographic…
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Case Study|
Excellence in Knowledge Management at MITRE
The nonprofit MITRE Corporation operates seven federally funded research and development centers that provide its U.S. government sponsors with systems engineering, R&D, and…
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The North Atlantic Treaty Organization (NATO) is an international political and military alliance of 30 nations. The NATO Communications and Information Agency (NCI Agency)…
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The United States Central Command (USCENTCOM) earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at…
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The United States Central Command (USCENTCOM) is one of 11 unified combatant commands of the U.S. Department of Defense (DoD). APQC spoke with Tony Wilson, knowledge…