Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
A Smaller IT Headcount is Not Necessarily Better
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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Learn how the United States Geological Survey (USGS) built a workforce planning process with centralized support and flexible tools that allows planners at each…
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Infographics|
Making Build Vs Buy Talent Decisions
Find out whether organizations today are effective in making build vs buy talent decisions. Learn: • the top criteria they use to make these decisions, • the top…
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Infographics|
Current State of Workforce Planning
This infographic, based on the results of APQC Strategic Workforce Planning Survey, shows how organizations are using technology, data, and analytics in workforce planning…
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Infographics|
Best-in-Class Workforce Planners
This infographic, based on the results of APQC's Strategic Workforce Planning Survey, shows what the top workforce planners do differently than all other organizations. Learn…
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Data and Measures|
Strategic Workforce Planning: Healthcare Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Media and Entertainment Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Retail and Wholesale Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Telecommunications Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Financial Services/Banking Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
The Next 90 Days: Educators' Perspective
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Data and Measures|
Reactive to Proactive: Knowledge Management in the Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Data and Measures|
Reactive to Proactive: Financial Management in the Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Data and Measures|
The Next 90 Days: Manufacturing vs Services Industry
This report provides a look at the comparison between manufacturing and services industry participants’ perspectives into impacts on and changes in organizations’ business…
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Data and Measures|
The Next 90 Days: A Comparison by Role
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…