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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Simplifying Process Management to Amplify Its Success at Collins Aerospace
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Digital Transformation: Strategy to Tactics
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Tools to Evolve BPM's Strategic Value
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Building Blocks of Success: Seven Tenets of Process Management Maturity Model
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2019 Putting Process Frameworks into Action
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Overviews from APQC's 2018 Process and Performance Management Conference
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Presentations from APQC's 2018 Process Performance Management Conference
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Integrating Process Frameworks and Certification Standards
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Case Study
Process Thinking and Shared Services at the University of North Texas System
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2015 Putting the PCF into Action
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Case Study
Using the PCF to Standardize Processes-Syngenta Case Study
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2014 BE Webinars
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How Organizations are using APQC’s Process Classification Framework
Featured Resources
Staff Selections
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End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
