Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Understanding Product/Service Development Processes
To objectively assess, manage, and compare product/service development performance, organizations need a standard framework for classifying and defining processes. APQC’s…
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New Product/Service Development Strategy Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development strategy. This collection…
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Product and Service Development Practices Reports
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development and measurement,…
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New Product/Service Development Process Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development process. This collection of…
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New Product/Service Development Measurement Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This collection of…
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Connected Product Development Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This collection of…
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This collection includes tools and templates for the stage-gate process for innovation and new product and service development.
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Open Innovation: Creating Flexible Collaboration
This collection features content related to the report Open Innovation: Creating Flexible Collaboration. It includes best practices identified in the report as well as key…
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Innovation: Driving Successful Change
As organizations seek to navigate disruptions, innovation is key to driving successful, long-term change. This APQC collection has on-demand webinars, slides, and articles…
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Houston-based Zeppelin Coffee, an artisanal coffee roastery, has put sustainability at the core of its business model, leading the organization to develop new products that…
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Core Capabilities for Organizational Resilience
In this collection, you will learn about the six core capabilities for organizational resilience: innovation, flexibility, communications, risk management, tech fluency, and…
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This case study explores how TechnipFMC created a federated governance structure for digital transformation with a central digital team, an executive steering committee, and…