Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
KM Program Structure & Staffing Examples: Excellence in Knowledge Management Recipients
To date, APQC has recognized more than 20 mature KM programs as part of its Excellence in Knowledge Managementinitiative. The recognition is based on analysis from APQC’s KM…
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
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Case Study|
Knowledge Management at Wipro
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Wipro was selected for inclusion in the professional…
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Case Study|
Knowledge Management at NASA's Johnson Space Center
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. NASA's Goddard Space Flight Center was selected for…
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The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. The U.S. Army Corps of Engineers’ KM efforts were…
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Case Study|
Knowledge Management at Consolidated Contractors Co.
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Consolidated Contractors Co.’s KM efforts were selected…
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This profile examines the role, responsibilities, and experiences of Roger Herres, knowledge management officer (KMO) at the United States Army Special Operations Aviation…
