Resource Library Background
Home

Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

Looking for something specific?

Ask us
1 - 5 of 5 Results
  • Collections
    |

    Knowledge Mapping in Action

    Knowledge mapping is an important technique to help inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In 2017 - 2018, APQC researched…

  • Presentation Slides
    |

    Lock Knowledge Mapping in Action

    In this presentation, APQC KM Principal Research Lead and Senior Advisor Darcy Lemons outline the latest trends and best practices for knowledge mapping. The presentation…

  • Case Study
    |

    Lock Knowledge Mapping in Action: Bechtel

    This case study, part of APQC's "Knowledge Mapping in Action" research, details the knowledge mapping and transfer initiative at Bechtel. Bechtel has a five-step process to…

  • Case Study
    |

    Lock Knowledge Mapping in Action: Trianz

    This case study, part of APQC's "Knowledge Mapping in Action" research study, describes how Trianz, a management consulting and information technology firm specializing in…