Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Workforce Planning Toolkit
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. This collection provides…
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Strategic Workforce Planning
The items in this collection provide insights on the survey findings. Organizations can use this information to benchmark and improve their workforce planning processes.
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Learn how the United States Geological Survey (USGS) built a workforce planning process with centralized support and flexible tools that allows planners at each…
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Data and Measures|
Strategic Workforce Planning: Healthcare Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Media and Entertainment Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Retail and Wholesale Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Telecommunications Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Strategic Workforce Planning: Financial Services/Banking Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
The Next 90 Days: Educators' Perspective
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Data and Measures|
Reactive to Proactive: Knowledge Management in the Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Data and Measures|
Reactive to Proactive: Financial Management in the Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Data and Measures|
The Next 90 Days: Manufacturing vs Services Industry
This report provides a look at the comparison between manufacturing and services industry participants’ perspectives into impacts on and changes in organizations’ business…
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Data and Measures|
The Next 90 Days: A Comparison by Role
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Data and Measures|
Reactive to Proactive: Corporate Strategy and the Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…