Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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Tools & Templates|
Checklist for Integrating Certification Standards and Process Frameworks
This checklist addresses the critical implementation question that inevitably arises considering integrating certification standards with process frameworks: what tools…
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Tools & Templates|
Certification Standards and Process Framework Matrix
This tool can be used to create a matrix—similar to the one discussed in Auditing the Smart Way: Combining Certification Standards with Process Frameworks, between processes…
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Integrating or aligning quality audits with internal process management helps organizations improve the ease of their external audits and reduce redundant or conflicting…
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Reports & White Papers|
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
Integrating or aligning quality audits with internal process management, organizations are able to improve the ease of their external audits and reduce redundant or…
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Collections|
Overviews from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
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Collections|
Presentations from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
