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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Overcoming Common Framework Adoption Challenges
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Articles
Leveraging Process Frameworks: What are Organizations Doing Right?
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Articles
Framework Practices by Process Management Maturity Report
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
Flow Charts
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Articles
Root Cause Analysis
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Articles
How Intel Achieves Successful Process Deployment
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Articles
Strategic Aligment at Montgomery Public Schools
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Articles
Using Process Design and Documentation to Support Growth Initiatives
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Articles
Yesterday's Operational Silos Don't Support Today's Education Systems
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Articles
Consider These Metrics for Processes Related to Curating Content for Personalized Learning
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Articles
End-to-End Mapping of an Order-to-Cash Process
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Articles
Process Challenges Don't Have to Be So Challenging
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Articles
The Building Blocks of Process Management Maturity: Process Performance
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Articles
Are Process Frameworks the Key to Finance Improvement?
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis (White Paper)
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
