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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Lock Managing Virtual Process Work

    This article provides a summary of a roundtable discussion of process and performance management professionals and highlights the ways that process teams have adapted to a…

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    Process in a Pandemic

    This article provides a summary of a roundtable discussion on challenges of process teams during COVID-19, how the pandemic impacts process efforts, and highlights the…

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