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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Preparing for 2021: Process and Performance Management Challenges
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Articles
What Good Data Looks Like
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Articles
Culture Type Matters: Strengths and Challenges
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Articles
Picking the Right Measures
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Articles
Fundamentals of Measures: Key Concepts and Terms
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Articles
2021 Performance Management Challenges and Solutions
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Articles
Escaping Process Purgatory: Addressing Process Challenges
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Articles
Balanced Scorecards: Common Measures
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Articles
Finished-Product First-Pass Quality Yield For Primary Products
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Articles
BPM Programs in Manufacturing
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Articles
The Role of Program Structure on Process Efforts
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Articles
Process Improvement Approach and Seven Tenets Practices
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Articles
BPM Programs in Services Organizations
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Articles
Aligning Strategy and Productivity Through Better Measures
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Articles
Embedding Knowledge in Technical Workflows with Auros Knowledge Systems
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
