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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Articles
Breaking Down Silos for Operational Excellence: Best Practice Report (Executive Summary)
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Articles
Processes to Connect and Achieve Operational Excellence
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Articles
Which Functions to Integrate for Operational Excellence
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Articles
Why Integrate for Operational Excellence?
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Articles
Q&A With Park Place Lexus On Its Process Improvement Approach
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Articles
Addressing Common Frameworks Challenges
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
