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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Knowledge-Sensitive Measures: How Technical Organizations and Business Areas Monitor Knowledge Acquisition and Application
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Articles
The Relationship Between Type of Analysis and Purpose
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Articles
Community of Practice Analytics
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Articles
Airbnb on Building Trust & Encouraging Knowledge Sharing (Community Call Summary)
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Articles
Earley Information Science on the Role of Knowledge Architecture in Machine Learning and AI
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Articles
Transforming KM with AI at Accenture
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Articles
KM in the Age of Digital Transformation: Insights from Carla O'Dell
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Articles
Big Thinkers, Big Ideas: Carla O'Dell
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Articles
Big Thinkers, Big Ideas: Carla O'Dell
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Articles
How Cognitive Computing Supports Lessons Learned Analysis
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Articles
How Cognitive Computing Supports Content Curation
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Articles
How Cognitive Computing Supports Data-Driven Visualization
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Articles
Regularly Assess, Benchmark, and Analyze KM Efforts and Trends
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
