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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
The Relationship Between Type of Analysis and Purpose
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Articles
Community of Practice Analytics
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Articles
Airbnb on Building Trust & Encouraging Knowledge Sharing (Community Call Summary)
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Articles
Earley Information Science on the Role of Knowledge Architecture in Machine Learning and AI
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Articles
Transforming KM with AI at Accenture
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Articles
KM in the Age of Digital Transformation: Insights from Carla O'Dell
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Articles
Big Thinkers, Big Ideas: Carla O'Dell (Video)
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Articles
Big Thinkers, Big Ideas: Carla O'Dell
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Articles
How Cognitive Computing Supports Lessons Learned Analysis
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Articles
How Cognitive Computing Supports Content Curation
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Articles
How Cognitive Computing Supports Data-Driven Visualization
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Articles
Regularly Assess, Benchmark, and Analyze KM Efforts and Trends
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Articles
Leverage Analytics to Enhance Search Results and Content Recommendations
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Articles
Big Thinkers, Big Ideas: Peter Korsten
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Articles
Big Thinkers, Big Ideas: Thomas Davenport
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis (White Paper)
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
