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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Best Practices for Knowledge Management Excellence: 2020 Executive Summary
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Articles
Picking the Right KM Technology
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Articles
How Strong KM Supports Project Management
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Articles
Automation and AI Are Changing the Knowledge Management Game
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Articles
What to Measure When Moving KM to the Cloud
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Articles
Establishing Knowledge Flow Processes
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Articles
Creating Communication Plans for Knowledge Management
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Articles
Measuring Your Knowledge Management Activities and Impact
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Articles
Establishing Governance for Knowledge Management
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Articles
Leading Change Management for a Knowledge Management Program
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Articles
Overcoming Misaligned Measures as a Barrier to Knowledge Sharing
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Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Articles
Innovating Through KM at the U.S. Army Engineer Research and Development Center
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Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Articles
Knowledge-Sensitive Measures: How Technical Organizations and Business Areas Monitor Knowledge Acquisition and Application
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
