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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
The Relationship Between Type of Analysis and Purpose
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Articles
Building and Expanding KM Capabilities in Your Organization
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Articles
Measuring Your Knowledge Management Program Across APQC’s Levels of KM Maturity
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Articles
How to Use APQC’s KM Measurement Alignment Worksheet
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Articles
How to Benchmark Your KM Program and Learn from the Results
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Articles
Assessing Communities of Practice at Rockwell Collins
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Articles
Developing a Knowledge Strategy That Senior Leaders Can Get Behind
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Articles
Built to Last: What Metrics Tell Us About Developing Sustainable KM Programs (Executive Summary)
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Articles
Community of Practice Analytics
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Measuring Your Knowledge Management Activities and Impact: Building Your Knowledge Management Capabilities
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Articles
Airbnb on Building Trust & Encouraging Knowledge Sharing (Community Call Summary)
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Articles
Establishing Knowledge Flow Processes: Building Your Knowledge Management Capabilities
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Articles
Crafting KM Communication Plans: Building Your Knowledge Management Capabilities
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Articles
Establishing a Governance Structure for Knowledge Management: Building Your Knowledge Management Capabilities
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis (White Paper)
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
