Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process management works best when the tools and mindset needed to enable it are embedded across the enterprise. As part of APQC’s 2020 PPM Online Summit, Christa Bol,…
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For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
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In 2017 APQC conducted its biannual PCF survey and compiled a series of case studies to understand how organizations leverage the PCF and identify how they can overcome some…
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APQC's Seven Tenets of Process Management℠ consistently form the foundation for successful process management programs and initiatives. If leaders focus on building strengths…
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APQC's Seven Tenets of Process Management℠ consistently form the foundation for successful process management programs and initiatives. If leaders focus on building strengths…
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APQC's Seven Tenets of Process Management℠ consistently form the foundation for successful process management programs and initiatives. If leaders focus on building strengths…
Measure Spotlight Results
(1 - 5 of 251 Results)End-users of company products and services subject to legal requests per business entity employee
Legal requests processed annually per 1,000 users subject to legal requests
Legal requests processed annually per legal requests team FTE
Legal requests team FTEs per business entity employee
External legal requests FTEs that are managed internally as a percentage of total legal request FTEs
