Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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Strategic Workforce Planning in Practice
Based on APQC interviews with workforce planners, this article provides a wide range of insights on what it takes to build a successful workforce planning program…
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Top Workforce Planning Challenges
This article presents the top workforce planning challenges faced by organizations today and offers suggestions for how to improve the workforce planning process. It…
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Drawing from the survey data on the best workforce planners, this article outlines five ways that the practices of best-in-class workforce planners stand out. Organizations…
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Optimizing the Workforce Planning Process
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Articles|
Tackling Skills Gaps and Surpluses
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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In June of 2020, APQC interviewed Paige Fenton Hughes (Superintendent, Converse County School District 1) about how the district worked to make this pivot. In this article…
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In June of 2020, APQC interviewed Paul Orton (Quality Manager) about InnovaPrep’s pivot to the new normal and what lies ahead. This article suummarizes how InnovaPrep's team…