Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A well-designed employee recognition program can help engage and motivate employees to be more productive, buy into the organization mission, and feel acknowledged and…
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Workplace wellness programs have traditionally been designed to improve employee health and reduce health care spending. But assessing employee engagement in these programs…
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Neurodiversity Means Difference-Not Deficit
Neurodiversity refers to the idea that there are diverse ways in which people think, learn, and behave. For LaTrina Collins-Craig, these differences are not deficits—they…
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It is critical that facts—not fears—guide whatever decision your organization ultimately makes around remote work. To that end, in this article we present cross-industry data…
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Designing Effective Risk Management Training
Effective training is critical for building a mature risk management culture. Employees across an enterprise not only need to learn how risk intersects with their daily work,…
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Increasingly, employees and job seekers expect employers to offer a range of wellness benefits. But designing an effective wellness program is challenging. This article…
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Do Wellness Programs Work?
In this article, APQC reviews authoritative research and studies of wellness programs to determine whether these programs are worth the investment and to answer questions…
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Managers play an outsized role in employee wellbeing and the success of employer wellness initiatives. This article presents managers with five ways that they can promote…
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Drawing insights from wellness and mental health experts, this article presents 10 practices that employees can use to promote physical, mental, and emotional wellness at…
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Organizations gain numerous benefits when they fill open leadership positions through internal promotion. However, this does not mean that internal promotion is right for…
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We often think about and discuss “sustainability” in an organization’s operations in terms of environmental impact, but sustainability is also an important idea in human…
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Common Missteps That Impede DEI Progress
More and more organizations are making public commitments to move the needle on workforce diversity, equity, and inclusion. Help ensure that your organization can deliver on…
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Think Differently About College Recruiting
In response to the tight labor markets, organizations plan to fill gaps by recruiting more fresh college graduates. But the scramble for talent comes at a time of shrinking…
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In the rush to fill a position left open by a departing employee, don't forget or neglect to conduct an exit interview. Exit interviews can provide your organization with a…
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MOOCs can be a valuable addition to any organization's learning strategy and talent development portfolio. This article explains: What an MOOC is How organizations…
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