
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Cost categories provide a fine-grained view of process spending that leaders can use to identify potential savings or improvement opportunities more easily. In this article,…
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Unpacking Days Payable Outstanding
Liquidity and cash flow are critical for an organization’s ability to pay its operating expenses, especially in moments of significant disruption like a recession or global…
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Duplicate or erroneous payments in AP can add up to substantial monetary loses, along with the lost time and resources an organization will expend trying to correct…
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In the Spring through Summer of 2021, APQC partnered with Ernie Humphrey, CTP (CEO, Treasury Webinars) to carry out the T&E: The How, the Why, the ROI survey. The purpose of…
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The COVID-19 pandemic shuttered offices around the world and brought business travel to a virtual standstill in 2020. As business travel begins to resume in 2021, CFOs and…
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Business travel took a serious hit in 2020; and as the world economy forges ahead in 2021, many experts anticipate an immediate spike in travel demand that will increase…
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The long-standing discipline of process improvement has reemerged as a central concern for organizations as they continue in their automation and digital transformation…
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A well-tended employee reimbursement process can guide employees through pertinent guidelines, seamlessly collect the necessary data, automatically analyze and process…
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Among the countless changes for business in 2021, some of the most drastic deviations came from travel and entertainment (T&E) expenses. Businesses must plan for the realm of…
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The massive shift to remote work during the Covid pandemic required employees to hastily establish home offices that have become long-term work arrangements. Immediate…
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Based on APQC’s Open Standards Benchmarking® financial management and custom benchmarking research, APQC’s Leveraging Emerging Tools and Technologies for Finance series…
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Tracking the Right AP Benchmarks
Given the transactional nature of accounts payable (AP) processes, finance functions are on a perpetual quest to increase AP efficiency and effectiveness. One of the most…
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No one likes to be charged twice or overpay for a product or service, and the same is true for organizations. To remain vigilant in this area, every organization should track…
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Days Cash on Hand
Days cash on hand measures the number of days that an organization can continue paying its operating expenses with the amount of cash currently available. If sales revenue…
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Travel and entertainment (T&E) expenses involve big money—and often big headaches—for companies. Although T&E expenses typically account for about one-tenth of total annual…