
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Analyzing Processes: How to Use a Process Classification Framework
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Articles
Conduct a Current State Assessment: How to Use a Process Classification Framework
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Leveraging Process Frameworks: What Are Organizations Doing Right?
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Framework Practices by Process Management Maturity Report
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Process Frameworks: Faster Process Automation Without Sacrificing Stability
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Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Addressing Common Frameworks Challenges
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Integrating Process Frameworks and Certification Standards: An Interview with Michael Burris
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Articles
Putting Process Frameworks into Action—APQC
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021