Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Encouraging Collaboration in the New Reality
-
Articles
The Value of a Focused and Continually Evolving KM Strategy
-
Articles
Why Organizations Need Expertise Location and How to Do It Right
-
Articles
Achieving Excellence with Communities of Practice
-
Articles
AI and Smart Technologies: Advice from KM Leaders
-
Articles
Communities of Practice: Advice from KM Leaders
-
Articles
KM Adoption and Behavior Change: Advice from KM Leaders
-
Articles
Risk Management: A Core Capability for Organizational Resilience
-
Articles
Using Lessons Learned to Manage Project Knowledge at Saudi Aramco
-
Articles
Engaging Customers in Knowledge Management at CyberArk
-
Articles
Applying a KM Recommendation Engine at Cognizant
-
Articles
Using AI for Better Content Management at Mercer
-
Articles
Leveraging KM Technology Through Crisis and Disruption
-
Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
-
Articles
Innovating Through KM at the U.S. Army Engineer Research and Development Center
Featured Resources
Staff Selections
-
Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
-
Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
-
Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
-
Reports & White Papers
10 Steps to Get a KM Program Off the Ground
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
