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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Best Practices in Process Models: The Seven Tenets of Process Management
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Articles
2020 Process Management Challenges and Solutions
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Articles
The Building Blocks of Process Management Maturity: Process Models
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Articles
Make Success Automatic: Best Practices in Robotic Process Automation (Executive Summary)
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Articles
Creating End-to-End Processes: How to Use a Process Classification Framework
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Building Process Maps: How to Use a Process Classification Framework
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Articles
Creating Process Definitions: How to Use a Process Classification Framework
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Customizing a Process Framework: How to Adapt a Process Classification Framework
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Common Uses of Frameworks
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Articles
Adaptation Increases Relevancy
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Articles
Start with Customer-Focused End-to-End Processes
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Articles
The Right Tools Can Make a Difference
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Articles
Process Challenges Don't Have to Be So Challenging
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Best Practices for Establishing Project Management Processes
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
