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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Creating End-to-End Processes: How to Use a Process Classification Framework
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Articles
Best Practices in Process Models: The Seven Tenets of Process Management
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Articles
2020 Process Management Challenges and Solutions
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Articles
The Building Blocks of Process Management Maturity: Process Models
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Articles
Make Success Automatic: Best Practices in Robotic Process Automation (Executive Summary)
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Articles
Building Process Maps: How to Use a Process Classification Framework
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Articles
Creating Process Definitions: How to Use a Process Classification Framework
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Articles
Customizing a Process Framework: How to Adapt a Process Classification Framework
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Common Uses of Frameworks
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Articles
Adaptation Increases Relevancy
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Articles
Start with Customer-Focused End-to-End Processes
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Articles
The Right Tools Can Make a Difference
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Articles
Process Challenges Don't Have to Be So Challenging
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Articles
Best Practices for Establishing Project Management Processes
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
