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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Make Success Automatic: Best Practices in Robotic Process Automation (Executive Summary)
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Articles
Creating End-to-End Processes: How to Use a Process Classification Framework
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Articles
Building Process Maps: How to Use a Process Classification Framework
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Articles
Customizing a Process Framework: How to Adapt a Process Classification Framework
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Articles
Creating Process Definitions: How to Use a Process Classification Framework
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Articles
The Right Tools Can Make a Difference
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Articles
Start with Customer-Focused End-to-End Processes
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Articles
Adaptation Increases Relevancy
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Articles
Common Uses of Frameworks
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Process Challenges Don't Have to Be So Challenging
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Articles
The Building Blocks of Process Management Maturity: Process Models
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Articles
Best Practices to Create an Enterprise Process Model
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Articles
Best Practices for Establishing Project Management Processes
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Articles
Best Practices in Process Models: The Seven Tenets of Process Management
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
