
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Best-practice organizations build strong business cases for their knowledge management (KM) programs. This involves defining a value proposition for KM that matches each…
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In this article, you’ll learn how best-practice organizations use knowledge mapping to tackle three business challenges: preventing knowledge loss and preparing…
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What results can an organization expect to achieve from managing its project knowledge more effectively? APQC’s Managing Project Knowledge study revealed how leading…
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At APQC's 2015 MENA Conference in Dubai, APQC CEO Carla O'Dell shared some lessons from two decades of APQC’s KM work with some of the best knowledge-driven organizations in…
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This executive summary highlights key findings and insights from APQC's 2015 analysis of the assessments of 218 participating KM programs, testing more than 90 statistical…
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According to APQC's data, only 39 percent of organizations have formal KM business cases that articulate the expected benefits and impact of applying KM to business…
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To ensure the success of a fledgling KM program, an organization should support its KM strategy with detailed financial analysis and documentation of benefits to show the…