Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Identifying the right functions is only part of the solution to helping organizations collaborate to focus on operational goals. Organizations also need to ensure an…
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Why Integrate for Operational Excellence?
Operational excellence can be defined as the ability to meet—or ideally exceed—the targets and metrics set by senior management every year. This requires organizations to…
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In 2017 APQC conducted its biannual PCF survey and compiled a series of case studies to understand how organizations leverage the PCF and identify how they can overcome some…
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Addressing Common Frameworks Challenges
Process frameworks can provide many benefits—help to standardize language, secure process improvement buy-in, save time, and reduced redundancies. However, like any other…
