Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles|
APQC's Seven Tenets of Process Management
To build strong processes across the enterprise, organizations must establish a firm foundation based on seven critical tenets. Using real-life examples from APQC research,…
-
Process management teams are feeling pressure to “adapt or die.” In a recent APQC survey, 88 percent of respondents said that process management teams have to change their…
-
Identifying the right functions is only part of the solution to helping organizations collaborate to focus on operational goals. Organizations also need to ensure an…
-
Articles|
Why Integrate for Operational Excellence?
Operational excellence can be defined as the ability to meet—or ideally exceed—the targets and metrics set by senior management every year. This requires organizations to…
-
Articles|
Addressing Common Frameworks Challenges
Process frameworks can provide many benefits—help to standardize language, secure process improvement buy-in, save time, and reduced redundancies. However, like any other…
-
More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
-
Articles|
The Importance of Organizational Agility
Organizational agility is the ability to quickly identify and execute initiatives to respond to opportunities and risks that align with overall strategy. Organizations have…
-
Articles|
What Drives Strategic Responsiveness?
Strategic responsiveness is one component of organizational agility. It involves identifying opportunities and threats, assessing their value to an organization, and…
-
Articles|
What Improves Organizational Flexibility?
Organizational flexibility is the ability to shift execution to a new initiative rapidly. It and strategic responsiveness comprise the two components of organizational…
-
Organizations must keep pace with the opportunities and threats created by growing customer demands and disruptive changes. This means that organizations need organizational…
