Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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The time it takes to close the books each quarter, deliver performance reports to the board, and prepare official financial statements and release earnings to the…
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Maximizing tax savings through accurate depreciation deductions is an easy way CFOs can ensure a finance organization is doing everything it can to manage costs and protect…
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In this article, APQC provides cross-industry data on the percentage of operational workers and office staff who receive a formal performance review, discusses why a formal…
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Organizations use journal entries to provide a record of every business transaction in their accounting books. While automated entries are typically imported from an internal…
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The level of cost-creep (the gradual build-up over time in the cost/revenue ratio) in enterprise accounting and financial reporting is hard to tolerate for CFOs and…
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The number of employees that it takes to execute a process is often a key indicator of process health and efficiency. In this article, APQC reviews cross industry data for…
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After nearly coming to a standstill in 2020, business travel is bouncing back. As organizations return to or even surpass their pre-COVID levels of travel and entertainment …
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The Future of Benchmarking
As markets and industries grow more interconnected, benchmarking is expanding in both importance and scope. This article explores six areas where benchmarking is expected to…
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A well-designed and well-maintained Chart of Accounts (COA) enables consistency and accuracy in reporting, provides structure for managing global business in a uniform way,…
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Cycle Time to Perform the Monthly Close
In this article, APQC reviews cross-industry data on the cycle time to perform the monthly close and highlights some strategies for a faster close. When fewer days are…
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Given evolving customer behaviors and expectations, organizations are facing increasing pressure to change. The optimization of last mile deliveries is an effective way that…
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Challenging and chaotic business environments teach us important lessons if we are willing to learn them. There is one lesson that seems that all organizations need to keep…
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How Much Do Employers Invest in Learning?
Organizations today face a range of employee development challenges that are only growing. Many skills are quickly becoming obsolete in the face of emergent technologies,…
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
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