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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

(1 - 5 of 18 Results)

Total cost to perform the compliance and ethics services function as a percentage of selling, general, and administrative cost (SG&A)

Total cost to perform the compliance and ethics services function as a percentage of revenue

Percentage of legal services FTEs that perform the process group 'manage outside counsel'

Percentage of legal services FTEs that perform the process group 'manage regulatory activities'

Percentage of legal services FTEs that perform other legal services processes
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