Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Picking the Right Procurement Measures
This article outlines how organizations can select the most appropriate procurement measures and effectively communicate procurement performance. It also provides key…
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Unpacking Days Payable Outstanding
Liquidity and cash flow are critical for an organization’s ability to pay its operating expenses, especially in moments of significant disruption like a recession or global…
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In a constantly shifting business environment, it’s more important than ever for organizations to benchmark their performance for sourcing and procurement processes. Yet many…
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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Cash-To-Cash Cycle Time in Days
Cash-to-cash cycle time, also known as the cash conversion cycle (CCC), measures the amount of time it takes for a company to convert resources like inventory or investments…
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While many supply chain leaders recognize the importance of negotiation, quite a few organizations struggle to cultivate this skill among their procurement staff. APQC…
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A wide range of organizations across industries use the Net Promoter® Score (NPS®) as a tool to measure and track customer loyalty. A good alternative to longer and more…
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This article’s magic number is 10: Specifically, the 10 skills deemed most important by participants in APQC’s Future Skillsets of Procurement Professionals research. The…
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This article examines the number of full-time equivalent employees in procurement and how they are currently being allocated across processes. It uses data from APQC's Open…
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This article is a summary of an APQC conversation in August 2019 with supplier relationship experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy. The panel discussion…
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Total Procurement Cost per $1,000 Purchases
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Procurement related to Total Procurement Cost per $1,000 Purchases.
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Despite the establishment of a formal procurement process, some organizations have staff members who engage in maverick purchasing. Maverick purchasing often occurs because a…
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As part of APQC's fifth annual supply chain priorities research, APQC analyzed the perspectives of respondents based on their organization size in terms of revenue. This…
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As part of APQC's fifth annual supply chain priorities research, APQC analyzed the perspectives of respondents based on their primary desired supply chain outcome: increase…
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