Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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Digital transformation refers to the strategic integration of multiple technologies, including digitizing data and information, automating processes, applying analytics, and…
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Articles|
Managing Change for Digital Work
APQC has surveyed and interviewed hundreds of organizations about their digital transformation initiatives over the past two years, and we consistently find that change…
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Digital transformation is hard. The good news is that most organizations already have the skills to address digital challenges: They just need to rally and focus the right…
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The term project isn’t an accurate description for digital transformation—or at least, it shouldn’t be. True digital transformation is not a one-and-done acquisition of…
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Digital transformation projects are often broad in scope, time-consuming, and costly. As such, it’s important to use more than just milestones to track their progress. A…
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Disruption has become the new normal. Digital transformation; market shifts; changes in consumer preferences; new business models; and the growing frequency of mergers,…
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There are several reasons why knowledge management (KM) functions should partner with enterprise digital teams. KM’s understanding of information flows, content and…
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This article takes a closer look at data gathered by APQC from 626 global organizations related to manufacturing practices, focusing on digitalization and the adoption of…
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In August of 2019, Kevin DePree (vice president of Rand Group, LLC) delivered a webinar that explored best practices and critical considerations for planning an organization…