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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Lock KM for a More Virtual Workforce

    With COVID-19 prompting a sudden and massive shift to virtual work, knowledge management (KM) professionals are looking at what elements of collaboration have changed, how to…